1. Introduction
Welcome to MEDISOFT SYSTEMS. These Terms and Conditions govern your use of our products and services. By purchasing from us, you agree to comply with these terms.
2. Definitions
- "Company" refers to MEDISOFT SYSTEMS , its affiliates, and subsidiaries.
- "Customer" refers to any individual or entity purchasing products from the Company.
- "Products" refer to biomedical devices, equipment, and supplies provided by the Company.
3. Orders and Payments
- All orders are subject to acceptance and availability.
- Prices are subject to change without prior notice.
- Payments must be made in full before shipment unless otherwise agreed upon.
- The Company accepts payments via cash, card, net banking and UPI.
4. Shipping and Delivery
- Delivery timelines are estimates and may vary due to unforeseen circumstances.
- The Company is not responsible for delays caused by third-party logistics providers.
- Customers must inspect deliveries upon receipt and report any discrepancies within 15 days.
5. Returns and Refunds
- Returns are accepted within 30 days of delivery, subject to approval.
- Products must be in original condition and packaging.
- Refunds will be processed after inspection and approval.
- Custom or special-order items are non-returnable.
6. Warranty and Liability
- Products may come with manufacturer warranties; additional warranties are available upon request.
- The Company is not liable for damages resulting from improper use, storage, or handling of products.
- The Company’s liability is limited to the cost of the product purchased.
7. Compliance and Regulatory Requirements
- Customers must comply with all applicable laws and regulations regarding the use of biomedical products.
- The Company is not responsible for regulatory compliance at the Customer’s location.
8. Confidentiality and Data Protection
- Customer data is handled per our Privacy Policy.
- The Company does not share personal information with third parties except as required by law.
9. Intellectual Property
- All trademarks, logos, and content on the website or provided materials are the property of the Company.
- Customers may not reproduce or distribute Company materials without written permission.
10. Governing Law and Dispute Resolution
- These terms shall be governed by the laws of [Jurisdiction].
- Any disputes shall be resolved through arbitration or mediation before legal proceedings.
11. Amendments and Updates
- The Company reserves the right to modify these Terms and Conditions at any time.
- Continued use of our services constitutes acceptance of the updated terms.